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Privacy Policy

Shoppacino ( values the privacy of our visitors/customers and takes every care and precaution to safeguard the information we collect from unauthorised use. We know that the privacy of your personal information is important to you. We respect your privacy and are committed to maintaining the confidentiality and security of any personal data which we receive from you and retain on your behalf.

We are committed to responsible data management and comply with applicable data protection legislation. We apply industry best practices to protect the security of the data stored on our systems. We will collect, store and use your personal information only to support and enhance your relationship with us, for example, to process and ship your packages, provide service and support, answer your questions, and communicate news to you about our service and our shopping partners' products and services. We will not sell your personal information to anyone. We will not disclose your personal information to anyone outside the Shoppacino organisation, except as necessary to our trusted partners and suppliers to enable Shoppacino to provide services to you.

You may contact Customer Care if you have any questions or concerns about the privacy of data you give us.

n this Privacy Policy, references to 'Shoppacino''and ' and 'us' are to Shoppacino Dot Com Sdn Bhd.


Any personal details you submit, such as name, address(es), telephone numbers, e-mail address, etc. are used only to enable us and our suppliers to provide service to you, for example: to create and maintain your Shoppacino account; to process your orders for Shoppacino services; for receiving, storing, processing and shipping your packages; and for communicating with you. All information you supply will be treated in a confidential manner. Your computer system information including type and IP address (your computer's individual identification on the Internet) may be automatically logged by our web server.

We use your e-mail address to communicate with you about your orders (e.g., receipt of packages at your Malaysian address, questions about the products you have ordered or their value, obtaining your shipping instructions, confirming your orders, reminders about our storage services, and advising you when your package has shipped). We also use your e-mail address to send you communications about our products and services that you request. When you create an Shoppacino account, we ask you if you would like to subscribe to our online news and updates. Only if you check 'yes' will we send you the updates. You may opt out of your news and updates' subscription at any time by clicking the link at the bottom of the e-mail. We may also communicate with you via your Twitter account or your account in other social networks, if you sign up to receive such communications.


When you log in to your Shoppacino account, other users will not be able to access your information, even if they know your account number, without your password. To prevent other people from accessing your information, you should keep your password confidential and secure and be sure to sign off from your web session if you are using a shared computer or mobile device. You can change your password by logging in to 'My Account' and we recommend that you do change it periodically.


We do not store credit card information except for customers in certain countries where Shoppacino service is provided in cooperation with a partner. For those countries, customers' credit card information is stored securely in compliance with the applicable legislation laws of the country. We also accept payments via PayPal and fully comply with all related security requirements. We do not store any of your PayPal data.


We use cookies to retain the state of your web session and enhance your experience on our website. In registering with Shoppacino and by using Shoppacino's service, you consent to our use of cookies. You can, if you wish, remove, control, manage or block cookies on your machine by following instructions in your web browser's Help menu; however, if you block all cookies, it may adversely affect your interaction with our website.


If you click on any of the external websites linked to the Shoppacino site, the business operating the other site will know that you accessed it from our site. Most of the external links on our site lead you to Merchants who sell the products you are interested in. If you click on a Merchants' If you click on any of the external websites linked to the Shoppacino site, the business operating the other site will know that you accessed it from our site. Most of the external links on our site lead you to Merchants who sell the products you are interested in. If you click on a Merchant


To enable us to provide Borderlinx services to you, it is necessary to store and process your personal information on our systems and the systems of our trusted partners and suppliers, which are located in China and Malaysia. As stated in our Terms and Conditions, by creating an Shoppacino account and using Shoppacino services, you are giving consent for the personal data you submit to be stored and processed in one or more of these locations.


You can update or correct your personal details at any time by logging in to 'My Account'. You can request us to remove your personal information by terminating your account or contacting our Customer Care department. However, please note that we may need to keep some personal data in order to process your orders or to comply with our service obligations.

Please refer to our Terms and Conditions for additional important information on your use of this