Our Charges

YOU SHOP, WE PAY 6% GST!

At Shoppacino, we believe that shopping should be a fun experience enjoyed by everyone. That's why we ABSORB 6% GST so you pay less but get a whole lot more in terms of quality service.


DOORSTEP DELIVERY!

We deliver your items straight to your doorstep! 


REBATES FOR SELF-COLLECT!

There's more - we also offer rebates on International Delivery Method Charges to those who choose to self-collect items from our collection points. So you can SAVE more and enjoy a great shopping experience!


TOP UP

We are using a Top Up System where you can add any amount of money to your account using bank transfer or cash deposit. There are a Top-up Record and Credit Balance Transaction, where you are able to view the total amount you have in your account. 

All Top Up is non-cash refundable. Any refunds made by the sellers or from out of stock items will be remitted through credit deposit into your account balance in Shoppacino.com.


It's always good to know how much to expect before you buy. Below is a simple formula for estimating the charges involved in your purchase.


GENERAL FORMULA


BUY FOR ME

By Stages
Formula
Payment Method
Stage 1 - Checkout at shopping cart
Product's Price + Seller Domestic Fee (if any) 
Deduct from the top up account balance.
Stage 2 - Products weighed at China warehouse
International Shipping Charges + Service Fee (%)
Deduct from the top up account balance.

SHIP FOR ME

By Stages
Formula
Payment Method
After products weighed at China warehouse
International Shipping Charges + Handling Fee
Deduct from the top up account balance.



SHIPPING & SERVICES CHARGES


SEA FREIGHT - 22~28 WORKING DAYS (WEST MALAYSIA)

Services Option
Description
Normal Member
ShoppaQueens Member
Membership
Yearly Member Fee
NIL
RM139.90 (ShoppaQueens members for
this year have reached our quota,
new membership sign up closed)
Buy For Me
Service Charge
7.99%
9.99%
International Shipping
Small & Light Parcel by kg Charges
First 1kg/RM6.90 => Next 0.50 kg/RM2.90
FREE
International Shipping
Medium Parcel by kg Charges
First 5kg/RM25.90 => Next 0.50 kg/RM1.90
FREE
International Shipping
Heavy Parcel by kg Charges
First 15kg/RM45.90 => Next 0.50 kg/RM1.90
FREE
International Shipping
Large & Bulk by m³ Charges
First 0.1m³/RM49.90 => Next 0.05 m³/RM25.90
FREE
ShoppaQueens Cash Bonus 
Top-Up & Earn Cash Back
Not Available
Yes
Ship For Me Handling
Handling Fee by kg
First 20kg/RM15.90 => Next 0.50 kg/RM0.20
Not Available
Ship For Me Handling
Handling Fee by m³
First 0.1m³/RM15.90 => Next 0.05 m³/RM4.90
Not Available

Self Collect Rebates

Services Option
Description
Normal Member
ShoppaQueens Member
Penang Head Office
Rebates on International Shipping by kg, credit to account balance
15%
NIL
Penang Head Office
Rebates on International Shipping by m³, credit to account balance
10%
NIL
Agent's Collection Point
Rebates on International Shipping by kg, credit to account balance
10%
NIL
Agent's Collection Point
Rebates on International Shipping by m³, credit to account balance
7%
NIL



PRICE INCREASE/ADJUST/POSTAGE BY SELLER


Amount
Description
Below RMB10.00
If item's price increased/adjust/postage by seller BELOW RMB10, we will proceed and deduct from your Top-up account balance and an email will send to inform you without waiting for your confirmation.
Above RMB10.00
If the item's price increased/adjust/postage by seller ABOVE RMB10, we will immediately inform you by email and wait for your permission to proceed, if there's no response from you in 1~2 working days, we will cancel the item's ordering.




DIMENSION FORMULA & PACKAGE SIZE MEASUREMENT


SHIPPING CALCULATED BY KG

Type
Description
Weighted by kg
Charges will be calculated in kg according to actual weight or volumetric weight, whichever is higher.
Round up calculation
Round up unit = 0.50 kg.  Example: 1.0 3kg will round up calculated as 1.50 kg and 1.70 kg as 2.00 kg.
Volumetric weight formula
(Length) cm x (Width) cm x (Height) cm ÷ 6000 = Volumetric Weight kg


SHIPPING CALCULATED BY M3

Type
Description
Measured by m³
Recommended for large & bulk items with over 100,000 cm³ or weighed estimate 25 kg above per order.
Round up calculation
Roundup unit = 0.05 m³. Example: 0.13 m³ will round up calculated as 0.15 m³ or 0.17 m³ will be calculated as 0.2m³.
m³ Calculation formula
(Length) cm X (Width) cm X (Height) cm ÷ 1,000,000 = m³
Local delivery
There will be extra charges for rural area delivery, please contact us to check and confirm your area status before you make an order.


Below are a few common example of package sizes and how the dimension is calculated.